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Alerts Terms and Conditions

ATLANTIC CAPITAL BANK ALERTS TERMS AND CONDITIONS

 Alerts. Your enrollment in Atlantic Capital Bank Online Banking and/or Mobile Banking (the “Service”) includes enrollment to receive transaction alerts and notifications (“Alerts”). Alerts are electronic notices from us that contain transactional information about your Atlantic Capital Bank account(s). Account Alerts and Additional Alerts must be managed and/or added online through the Service. We may add new alerts from time to time, or cancel old alerts. We usually notify you when we cancel alerts, but are not obligated to do so. Atlantic Capital Bank reserves the right to terminate its alerts service at any time without prior notice to you.

Methods of Delivery. We may provide alerts through one or more channels (“endpoints”): (a) a mobile device, by text message, (b) a mobile device, by push notification; (c) an email account, by an e-mail message; or (d) your Atlantic Capital Bank Online Banking message inbox. You agree to receive alerts through these endpoints, and it is your responsibility to determine that each of the service providers for the endpoints described in (a) through (c) above supports the email, push notification, and text message alerts provided through the alerts service. Please be advised that text or data charges or rates may be imposed by your endpoint service provider. Alert frequency varies by account and preferences. You agree to provide us a valid mobile phone number or email address so that we may send you alerts. If your email address or your mobile device’s number changes, you are responsible for informing us of that change. Your alerts will be updated to reflect the changes that you communicate to us with regard to your primary and secondary email addresses or mobile device number.

Alerts via Text Message. To stop alerts via text message, text “STOP” to 99588 at anytime.  Alerts sent to your primary email address will be unaffected by this action. To restore alerts on your mobile phone, just visit the alerts tab in Atlantic Capital Bank Online Banking.  For help with SMS text alerts, text “HELP” to 99588. In case of questions please contact customer service at 855-693-7422. Our participating carriers include (but are not limited to) AT&T, SprintPCS, T-Mobile®, U.S. Cellular®, Verizon Wireless, MetroPCS.

Limitations. Atlantic Capital Bank provides alerts as a convenience to you for information purposes only. An alert does not constitute a bank record for the deposit or credit account to which it pertains. We strive to provide alerts in a timely manner with accurate information. However, you acknowledge and agree that your receipt of any alerts may be delayed or prevented by factor(s) affecting your mobile phone service provider, internet service provider(s) and other factors outside Atlantic Capital Bank’s control. We neither guarantee the delivery nor the accuracy of the contents of each Alert. You agree to not hold Atlantic Capital Bank, its directors, officers, employees, agents, and service providers liable for losses or damages, including attorneys’ fees, that may arise, directly or indirectly, in whole or in part, from (a) a non-delivery, delayed delivery, or the misdirected delivery of an Alert; (b) inaccurate or incomplete content in an Alert; or (c) your reliance on or use of the information provided in an Alert for any purpose.

Alert Information. As alerts delivered via SMS, email and push notifications are not encrypted, we will never include your passcode or full account number. You acknowledge and agree that alerts may not be encrypted and may include your name and some information about your accounts, and anyone with access to your alerts will be able to view the contents of these messages.

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Arrow Square Right Arrow Square Up Arrow to Bottom Arrow to Left Arrow to Right Arrow to Top arrow-up Arrows Alternate Arrows Alternate Arrows Horizontal Alternate Arrows Vertical Arrows Horizontal Arrows Vertical Assistive Listening Systems asterisk At Audio Description backward Badge Check Badge Balance Scale ban Band-Aid barcode Barcode Alternate Barcode Read Barcode Scan Bars Baseball Baseball Ball Basketball Ball Basketball Hoop Bath Battery Bolt Battery Empty Battery Full Battery 1/2 Full Battery 1/4 Full Battery Slash Battery 3/4 Full Bed beer bell Bell Slash Bicycle Binoculars Birthday Cake Blind bold Lightning Bolt Bomb book bookmark Bowling Ball Bowling Pins Box Box Check Boxes Boxing Glove Braille Briefcase Medical Briefcase Browser Bug Building bullhorn Bullseye Burn Bus Calculator Calendar Alternate Calendar Calendar Check Calendar Edit Calendar Exclamation Calendar Minus Calendar Plus Calendar Times camera Alternate Camera Retro Camera Capsules Car Caret Circle Down Caret Circle Left Caret Circle Right Caret Circle Up Caret Down Caret Left Caret Right Caret Square Down Caret Square Left Caret Square Right Caret Square Up Caret Up Shopping Cart Arrow Down Add to Shopping Cart certificate Area Chart Bar Chart Line Chart Pie Chart Check Check Circle Check Square Chess Chess Bishop Alternate Chess Bishop Chess Board Chess Clock Alternate Chess Clock Chess King Alternate Chess King Chess Knight Alternate Chess Knight Chess Pawn Alternate Chess Pawn Chess Queen Alternate Chess Queen Chess Rook Alternate Chess Rook Chevron Circle Down Chevron Circle Left Chevron Circle Right Chevron Circle Up Chevron Double Down Chevron Double Left Chevron Double Right Chevron Double Up chevron-down chevron-left chevron-right Chevron Square Down Chevron Square Left Chevron Square Right Chevron Square Up chevron-up Child Circle Circle Notched Clipboard Clipboard Check Clipboard List Clock Clone Closed Captioning Cloud Cloud Download Cloud Download Alternate Cloud Upload Cloud 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